Privacy Policy

This Privacy Policy (hereinafter referred to as the “Policy”) establishes the procedure for the collection, processing, storage, and protection of the Client’s personal data provided to JUSTLEARN ENG Inc. (hereinafter referred to as the “Service Provider”) in connection with the provision of the Services under the Agreement for the Provision of Educational Services (hereinafter referred to as the “Agreement”) published on the Website at https://justlearneng.com/en/contract.

By accepting the terms of the Agreement through payment for the Services, the Client confirms that they have read this Policy, understand its provisions, and provide voluntary, explicit, and informed consent to the processing of their personal data in accordance with the terms set out below and in accordance with the applicable law of the State of Illinois (USA) and general data protection principles.

1. General Provisions and Data Controller

1.1. Data Controller: The controller of your personal data is JUSTLEARN ENG Inc., registered and operating in accordance with the laws of the United States of America, entity identification number 74272363, address: Mundelein, IL, US, 60060.

1.2. Applicable Law: The processing of personal data is governed by the laws of the United States, in particular the laws of the State of Illinois, and is carried out taking into account the data protection principles set out in the GDPR and the CCPA.

2. Categories and Sources of Personal Data

2.1. The Service Provider collects and processes the following categories of data:

• Identification and contact data: full name, email address, phone number, messenger username.
• Payment and financial data: partial payment information required to confirm payment. The Service Provider does NOT store full bank card details or full bank account details.
• Educational data: language proficiency level, learning goals, test results, completed homework assignments, learning progress.
• Lesson data: audio and video recordings of lessons created via software (Zoom or another platform).
• Technical and network data: IP address, browser type, connection time, log files, device information, as well as data collected via Cookies.
• Communication data: email correspondence and messages exchanged via messengers.

3. Purpose and Legal Basis for Processing Personal Data

The processing of the Client’s personal data is carried out on the following legal bases and for clearly defined purposes:

3.1. Performance of the Agreement: Processing is necessary for the provision of educational services, administration of the learning process, technical support, and communication with the Client.

3.2. Legitimate Interest of the Service Provider: Ensuring the quality of teaching, internal control, methodological work, engagement of external methodologists and learning quality specialists for auditing and evaluation of lessons, and provision of video recordings of missed lessons.

3.3. Compliance with Legal Obligations: Storage of financial documentation and fulfillment of other obligations in accordance with the laws of the United States.

3.4. Consent: Use of data, including video recordings, in advertising and public educational materials is carried out exclusively on the basis of separate, voluntary, and explicit written consent of the Client.

4. Procedure for Processing Lesson Video Recordings

4.1. Purpose: Lesson video recordings are created to support the learning process and ensure internal quality control.

4.2. Intellectual Property: Lesson video recordings are the intellectual property of the Service Provider and may not be distributed by the Client.

4.3. Public Use: Use of video recordings containing the Client’s image, voice, or feedback in advertising or public materials is possible exclusively with the Client’s separate written consent.

5. International and Internal Data Transfers

5.1. Transfer to Third Parties: Personal data may be transferred only to the extent necessary to perform the Agreement, to the following categories of recipients:

• Employees of the Service Provider (teachers, administrators), who may work remotely (including from Ukraine and Europe);
• Data processors (payment providers, technical infrastructure providers, Zoom, email services);
• Professional advisors and external specialists (legal, accounting, independent methodologists, and learning quality specialists).

5.2. International Transfers: The Client consents to the international transfer of their personal data (for example, to Ukraine or Europe, where teachers may be located, or to the United States, where the Service Provider is located). The Service Provider takes all reasonable measures to ensure an adequate level of data protection.

6. Data Storage and Protection

6.1. Protection Measures: The Service Provider implements necessary technical, organizational, and administrative measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.

6.2. Data Retention Periods: Active student data is stored for the duration of the Agreement. Archived data required for legal and tax reporting purposes is stored for up to 3 (three) years after the end of cooperation.

7. Cookies and Analytical Tools

7.1. Use of Cookies: The Service Provider’s Website uses Cookies and analytical tools (Google Analytics, Meta Pixel) to ensure functionality, analyze traffic, and for marketing purposes.

7.2. Cookie Management: The Client has the right to manage Cookie settings through their web browser.

8. Rights of the Personal Data Subject

The Client has the following rights (requests for the exercise of rights shall be sent to the email address specified in Clause 9.1):

8.1. Right of Access: To receive information about which personal data is stored and for what purpose.

8.2. Right to Rectification: To request correction of inaccurate personal data.

8.3. Right to Erasure (“Right to Be Forgotten”): To request deletion of personal data after the end of cooperation, except where storage is required under U.S. law.

8.4. Right to Withdraw Consent: To withdraw previously granted consent to data processing, including consent for marketing purposes.

8.5. Right to Object: To object to the use of personal data for marketing purposes.

9. Contacts and Amendments to the Policy

9.1. Amendments: The Service Provider has the right to amend this Policy. The updated version enters into force upon publication on the Website. Continued use of the Services after publication constitutes acceptance of the updated Policy.

9.2. Personal Data Contact Details: